QUIQ instant test kits are lateral flow tests designed for easy, at-home use. They detect specific biomarkers to provide quick and accurate results, helping you assess your health status.

QUIQ offers a variety of instant test also called self-tests, from cardiac markers to hormone levels. Our lateral flow tests cover a broad spectrum of health parameters for convenient and comprehensive monitoring.

Absolutely! QUIQ instant tests are designed with simplicity in mind. Clear instructions and user-friendly designs make them accessible to everyone, enabling hassle-free testing in the comfort of your home.

QUIQ instant tests deliver results rapidly, typically within 10-15 minutes. Our lateral flow technology allows for quick and efficient detection of biomarkers, ensuring timely insights into your health.

Yes! QUIQ instant tests are designed to be user-friendly and do not require any medical expertise. Anyone can use our tests to monitor their health and well-being with ease.

Yes, you can trust QUIQ instant tests for regular health monitoring. Our tests are designed for repeated use, enabling you to track your health over time and take proactive measures based on the results.

Yes, QUIQ instant tests undergo rigorous testing and meet the necessary regulatory standards to ensure their safety, accuracy, and compliance with health authorities' guidelines.

Your order will be shipped within 1 to 2 working days from the date of purchase. We strive to process and dispatch orders promptly to ensure timely delivery.

No, currently we do not offer same-day delivery. However, we are actively working on implementing same-day delivery services to enhance our shipping options and provide faster delivery for our customers.

It typically takes 3 days from the date of order for your package to be delivered to your location.

We deliver all our tests without any branding. Furthermore, there will be no content description on the outside of the parcel, only the carrier label will be displayed. As a result, no one besides you will know the nature of the contents inside.

No, self-testing kits are classified as non-returnable items due to their sensitive and hygienic nature. We do not accept returns or exchanges for products that have been delivered according to the order placed.

If you receive a product that does not match your order confirmation or if your self-testing kit arrives damaged during transit, please contact our customer support team within 3 days of receiving the product. We will promptly address the issue by either replacing the incorrect or damaged item with the correct and undamaged one at no additional cost to you.

If you have received the wrong product (wrongful delivery) or if your self-testing kit was damaged during transit, please follow these steps to request a return:

1. Contact Customer Support: Reach out to our customer support team within 3 days of receiving the incorrect or damaged product.
   
2. Provide Necessary Information: Furnish your order number, contact details, and a clear description of the issue (wrongful delivery or transit damage).
   
3. Initiate the Return Process: Our customer support team will guide you through the return process and arrange for the replacement of the product, ensuring a hassle-free experience.
   

We value your satisfaction and are dedicated to addressing any issues promptly to ensure you receive the correct and undamaged products.

Note:

• Products must be returned in their original packaging and condition.
• Retain all packaging materials if you receive a damaged product for potential inspection by the shipping carrier.
• A refund will be issued if the replacement product is unavailable.
• Returns requested outside the specified time frames or for reasons other than wrongful delivery or transit damage will not be eligible for replacement or refund.

A refund will only be issued if the replacement product is unavailable.

You can initiate a return request for a product within 3 days of receiving it, specifically for cases of wrongful delivery (receiving the wrong product) or transit damage (product damaged during shipping). Please contact our customer support team during this time frame to process your return efficiently.

Refunds for returned or cancelled products will be processed back to the original payment method used for the order. After the quality check and validation of the return request, the refund will be processed within 5 working days of receiving the product back in our warehouse. You can initiate a return request within 3 days of receiving the product, and a cancellation request can be made before the product is shipped. For both returns and cancellations, please contact our customer support team to ensure a smooth process.

After placing an order, you will receive a confirmation email with a tracking link. You can use this link to track the status and location of your order in real-time. Alternatively, you can also log in to your account on our website to view your order history and track your shipments.

Unfortunately, once an order has been placed, modifications are not possible. However, you can cancel your order until it has been shipped. Simply navigate to your order history and select the cancel option. Alternatively, you can contact our customer care for assistance with the cancellation process.

We offer a wide range of payment options to accommodate your preferences, including Credit/Debit cards, Net banking, Wallets, UPI, and Cash on Delivery (COD). Choose the most convenient option for a seamless purchasing experience.

Yes, we provide a subscription service for certain products, allowing you to receive them at regular intervals without the need to reorder each time. Enjoy the convenience of automatic deliveries based on your chosen subscription plan.

During the checkout process, you'll have the option to select a subscription plan for eligible products. Choose the frequency of delivery that suits your needs (e.g., weekly, monthly), update payment details and proceed to complete your order. Your selected products will be automatically delivered based on your chosen schedule.